In 1994 our Chairman, Joachim Ritter identified an opportunity to provide an innovative service in an industry very much set in its ways. A strong believer that a motivated team is key for a company to excel, he created the current structure so that we consistently deliver the very best tailored solutions to our clients.
In 1998 Roderick Arnold, Global Managing Director, joined Joachim to become a founding Director of the Interr brand, sharing our Chairman’s vision of delivering service excellence to our clients. Consequently, in 1999 Darkstorm Trading Limited (T/A Interr) was established.
In 2001 Joachim and Roderick were joined by our current Chief Executive Officer, Mick Tabori in order to strengthen the Executive and to develop a strategy for sustainable growth.
In 2006 Christopher Dean, our Chief Financial Officer joined the Executive to ensure the company’s growth strategy is achieved.
Our Director of HR and Compliance, Sarah Pucenot came on board in 2009 to ensure that the company’s human resources were able to support the company’s expansion.
The Interr Team
Entrepreneur Joachim Ritter founded the company in 1994, having seen an opportunity to provide an innovative service in an industry very much set in its ways. A strong believer that a motivated team is key for a company to excel, he created the current structure to consistently provide the best tailored solutions to Interr’s clients.
Global Managing Director
Roderick worked for many years in senior management within high end International retail brands. In 1998 Roderick joined Joachim Ritter to become a founding Director of the Interr brand supplying a guarding solution that addressed the very specific demands of the retail environment. This approach was an instant success and with a dynamic management team experienced in security, customer service and retail, the company very quickly began to gain a reputation for quality and a high standard of service.
Chief Executive Officer
With 23 years of senior operational experience Mick joined the company in 2001. He has been instrumental in re-structuring and streamlining its management team and infrastructure to ensure a holistic yet specific service delivery. Mick’s experience and knowledge of the security sector have been key to the growth of our business with his eye for detail and a true understanding of our clients’ requirements.
Paul Nagel co-founded the company in 1999 alongside Joachim. With a strong understanding of the security industry and our clientele, Paul is actively involved in client relations and business development.
Chief Financial Officer
Christopher qualified in 2000 with one of the top 10 accountancy firms. After specialising in small/medium sized company accounts, he moved into the field of business strategy including budgeting, management reporting and advising on accounting software and installations. Christopher has been instrumental in ensuring the company’s growth strategy is achieved. Christopher was appointed to the Board of Directors in May 2010.
Director of HR and Compliance
Sarah has worked with Interr since 2009. Sarah has a BA (Hons) in Business Studies specialising in Human Resources from the University of Hertfordshire and has a vast amount of experience in managing Human Resources. As the Director of HR and Compliance, Sarah and her team support the company in relation to advice on employment law, right to work checks, maintaining policies and procedures, and developing training and compliance across the business.
UK Retail Operations Director
Yolande has worked in the retail sector since 1993. During this time she has held a number of senior management positions in both Monsoon and Oasis and knows first-hand what an excellent security service should look like. Yolande oversees all standards, training, team placement and performance within her sector, ensuring our clients receive the very best service delivery.
Andrew joined our Client Management Team in 2016, with a background in the Royal Artillery Division and extensive experience in Close Protection & Event Security. As Client Director Andrew overseas all standards, training, team placement and performance for our hotel and corporate clients, and also acts as key lead for our Events team.
International Operations Director
Teresa joined Interr in January 2015 as Head of International Operations and is the point of contact for international clients and service partners, ensuring that contractual expectations are met and our high level of service is delivered at all times. In addition, she is responsible for the selection and vetting of potential service partners overseas. In her previous tenure at a German security consulting company, she worked for multinational clients having specialized in international Due Diligence.
International Client Manager
Gabriela comes from an event management background and has worked in the security industry since 2008. She is responsible for some of our key international clients, oversees our daily international operations, and supports with the management of service partners and liaison with local authorities across Europe.
Joining the Interr Client Management Team at the beginning of 2018, Smita brought with her 13 years of national and international Retail Management experience. Smita is responsible for our high end retail clients.
With more than 22 years of retail experience in both stores, head office operations and international management, with focus on loss prevention, Sarah joined the Interr Client Management Team in 2018. Sarah is responsible for key high end and high street clients.
After more than two decades working in the Security Sector, with experience in health & safety, internal and external loss prevention, supervision and investigation, Andy joined Interr in 2016 as a Security Supervisor. In November 2017, Andy was progressed to the role of Client Manager, where he supports clients on our Corporate and Retail divisions.
Accreditations & Awards
Security Industry Authority’s Approved Contractor Scheme (ACS)
Interr is at the forefront of industry standards, with our most recent audit score (April 2016) of +172 placing us well within the top 5% of all security companies.
Interr currently holds SIA Approved Contractor Scheme (ACS) for the provision of Security Guarding and Door Supervision. The objective of the SIA’s ACS scheme is to raise performance standards and to assist the private security industry in developing new opportunities. The scheme is voluntary and was developed in consultation with representatives from across the industry; it only covers those parts of the industry that are regulated by the SIA and the Private Security Industry Act. There is a single scheme, with sector-specific approval based on a relevant set of qualifying criteria.
Choosing an ACS accredited supplier for the provision of your contract security services will help you to meet your security obligations to your staff, shareholders and other stakeholders. Approved contractors are demonstrably committed to customer service and the compulsory licensing of their staff. This means their customers can rest assured that every private security operative deployed on their premises will be working within the law. For the Approved Contractors Register, click here.
IFSEC’s Security & Fire Excellence Awards
Interr were the 2012 winners of the IFSEC’s Security & Fire Excellence Award for ‘Guarding Service Delivery to Customer’.
In 2014 Interr were finalists in two categories: ‘Security Guarding Company of the Year’ and ‘Security Manager of the Year’.
ACS Pacesetters ‘Achievement Awards’ and ‘Officer of Distinction Awards’
Interr were recipients of an ‘ACS Pacesetters Achievement Award’ in 2014, 2015 and 2016. Interr has also had one of our security officer win an ‘Officer of Distinction Award’ for the last three years running.
ISO 9001 is a standard that sets out the requirements for a quality management system. It helps Interr to be more efficient and improve customer satisfaction. It ensures that all our processes are aligned and understood by everyone in our organisation, which increases productivity and efficiency, bringing internal costs down, ensures we meet the necessary statutory and regulatory requirements as well providing us a framework to identify and address risks.
Interr is certified to ISO 9001 standard for the provision of Security Services including Security Guarding in accordance with BS7499, Door Supervision in accordance with BS7960 and Personnel Screening in accordance with BS7858. For more information on the ISO 9001, please click here.
ISO 14001 is an internationally agreed standard that sets out the requirements for an environmental management system. It helps us improve our environmental performance through more efficient use of resources and reduction of waste. For more information on the ISO 14001, please click here.
BS OHSAS 18001
BS OHSAS 18001 is a framework for an occupational health and safety management system. It helps Interr put in place the policies, procedures and controls needed for our organisation to achieve the best possible working conditions and workplace health and safety, aligned to internationally recognised best practice. For more information on the BS OHSAS 18001, click here.
SAFE Contractor Scheme
SAFEcontractor is an accreditation scheme that assesses the health & safety competency of contractors and service providers. Clients have a legal obligation to ensure that external contractors and service providers working on their premises operate in a safe way. There is therefore a need to assess contractors health & safety arrangements and increasingly this is being carried out through SAFEcontractor. Many large organisations now use Safecontractor as their primary means of selecting contractors. For more information on SAFEcontractor, click here.
The Security Research Initiative (SRI)
The Security Research Initiative (SRI) is a rolling programme of research, developing insights and providing practical recommendations for the security industry. The SRI is supported by the SIA, the British Security Industry Association, The Security Institute, and ASIS International (UK Chapter) as well as the support of industry sponsors such as Interr. For more information on The SRI, click here.
City of London - Crime prevention association
With over 300 members, primarily from the financial and business sectors within the City of London and other security communities around London, with an average attendance of around 120. The members of the Association are integral and their continuing support is vital to the Association’s success. An important part of the CoLCPA is to instigate and support crime prevention initiatives. The City of London Crime Prevention Association have been instrumental in the start up and development of both Project Griffin, CSSC (Cross-Sector Safety and Communications) and the Building Security Accreditation scheme.
The Royal Society for the Prevention of Accidents
RoSPA plays a unique role in UK health and safety. As a member organisation that campaigns for safety change we also provide services and support to help organisations on their own journey to become safer and healthier places in which to work. RoSPA’s occupational safety department produces a wide range of advice and information resources on all aspects of accident prevention in and around the workplace. For more information on RoSPA, click here.
The Approved Contractors Scheme Pacesetters
The Approved Contract Scheme Pacesetters membership is made up of Contract Security Guarding Companies who are in the top 5% benchmarking and achievement levels set by the Security Industry Authority Approved Contractor Scheme. Interr scored +172 in the last SIA ACS audit and successfully achieved ACS Pacesetters Accreditation For more information on the ACS Pacesetters, click here.
The Cross-sector Safety & Security Communications (CSSC) hub
The Cross-sector Safety & Security Communications (CSSC) hub is a partnership between law enforcement agencies, local and national government organisations and private sector businesses. CSSC operates across a wide range of sectors, with each headed up by one or more Industry Sector Leads (ISLs). Currently operational in London, Scotland and the Eastern Region, CSSC has received widespread recognition, and in 2013 was delighted to receive the Best Contribution to Continuity & Resilience award at the CIR Business Continuity Awards 2013. For more information on the CSSC, click here.
Interr are members of the ‘Infologue.com Top Thirty’. Infologue were the first security industry internet news provider and has consistently been at the forefront of using innovative methods in dispensing the latest news to the security industry. Infologue.com have also initiated well known and successful industry campaigns such as Four Issues One Voice and Make the Change campaigns, which were designed to highlight areas of concern for the industry.