A Global E-Commerce & Logistics Leader
In July 2022, Interr was appointed as a supporting security partner for a global e-commerce and logistics leader, providing manned security services across distribution and fulfilment centres.
Our deployment spans multiple teams across various locations, ranging from single-position sites to large-scale fulfilment centres requiring extensive security teams, enhanced officers, and site security leadership.
Our initial priority was to successfully manage the mobilisation within a short lead time, ensuring all components were seamlessly integrated for a ‘go live’ six weeks later. This included the smooth transition of staff under TUPE regulations, comprehensive site visits to conduct risk and logistical assessments, and the development of client-specific training programmes, assignment instructions, management support systems, and onboarding with the client’s security platforms.
The second phase focused on upskilling transferred personnel and reducing reliance on subcontracted staff, transitioning from a 60% subcontracted workforce to a fully Interr-managed team. Additionally, we enhanced team engagement, introduced improved data capture and feedback systems, and implemented new management mechanisms to better align with the client’s security objectives.
“Interr enhanced team engagement, introduced improved data capture and feedback systems, and implemented new management mechanisms to better align with the client’s security objectives.”
Following the success of this transition, we are actively collaborating with the client to explore opportunities for expanding our support into additional geographical regions. We have also been entrusted with identifying potential convergent technology solutions that can enhance security efficiency and reduce operational headcount without compromising effectiveness.
In 2023, Interr was awarded a second, significantly larger contract, an achievement that had never been attained within a year by a new vendor partner, and in 2025 we were given the honour of becoming the largest security partner for them. This milestone underscores our ability to rapidly integrate into high-demand environments while delivering measurable improvements to the client’s security programme.