A Prestigious Luxury Jewellery & Accessories Brand

Our partnership began by providing security officers to support the brand’s in-house team at its Sloane Street store. This quickly expanded to include its flagship location on Old Bond Street, which presents a unique set of high standards and security challenges.

One of the brand’s core principles is delivering an exceptional customer experience, and our security officers play an integral role in maintaining this standard. Fully integrated into the store environment, our officers are perceived by customers as direct representatives of the brand. This level of responsibility has driven us to develop bespoke training programmes, ensuring a dedicated pool of highly skilled officers who can seamlessly operate across all UK store locations.

The effectiveness of our training and procedures is particularly critical during high-risk incidents, such as an armed robbery at the brand’s distribution centre. Our security officer responded with the utmost professionalism, successfully mitigating the threat and receiving a commendation for outstanding service.

As our relationship has evolved, we have been entrusted with delivering additional specialist security services, including high-profile event security for both on-site and off-site brand events, as well as facilitating the secure movement of high-value merchandise to and from photoshoot locations.

Our partnership has since expanded beyond the UK and Europe ensuring that our security services continue to support the brand’s evolving business needs.

The longevity, depth, and strength of our partnership are further demonstrated by the seamless transition of Interr officers into direct employment with the brand whenever in-house positions become available. This ongoing recognition underscores the exceptional standards of our personnel and reinforces our standing as a trusted security partner within the luxury retail sector.